West Elm Rug Complaints

We called in samples of 38 rugs all of which had positive owner reviews.

West elm rug complaints.

I would never buy it again. You have to first comb it with your hands to get all of the massive balls of wool off. The only reason for 4 rather than 5 stars is a because it was lame to order. Cheapest 4500 leather couch on the market.

Excessive shedding from rug. But even at stores like crate and barrel and west elm you can easily pay more than a thousand dollars for a large rug. Literally just by walking over it once you will have handfuls of wool all over the place. Pick perfect rugs for your home or office at west elm the right rug can turn practically any room into a designer inspired space that you love spending time in.

Broken new bed and mattress. Rotate or reposition your rug and or rug pad every 3 months. West elm has now sent me 3 lucent rugs in frost grey. I did not need to unroll the rug far before shipping it back.

The west elm phone rep was courteous responsive and refunded my money for that purchase. Just as an fyi the west elm souk rug is very pretty but sheds like crazy. I went to the jacksonville florida west elm and spent hours reviewing every rug that they have in their showroom. Rotating your rug will promote even surface wear extending its life and decreasing the likelihood of the rug pad or exposed rug back adhering to the floor surface where they are placed.

At west elm we ve got a range of rugs in an assortment of shapes sizes and styles to blend in with your existing decor pieces like sectionals coffee tables lamps and art. I would spend the extra money and get a genuine moroccan rug. Store your rug by rolling it front side out and wrapping in cloth for protection. I pulled each one out off its rack and touched it ran my hand over it and made a decision on how durable it would be in high traffic areas.

Complaints reviews west elm stinky wool rug smelly rug and horrible customer service i purchased a gorgeous 8x10 wool rug from west elm about 3 1 2 or 4 years ago. Rug 1 arrived with a 4 cut through it maybe not their fault as it could have occurred in shipping but also a few stains on the rug. All in all a good experience. The rug was tufted wool made.